Entry-level insurance agent resume example
An insurance agent finds people who need coverage, asks about their situation and explains which policies fit. An entry-level insurance agent resume should show that you can start conversations with strangers, explain details in plain words and keep careful records, and that you are on track for the state license the job requires.
What this resume has to prove
The Bureau of Labor Statistics says "Insurance sales agents contact potential customers and sell one or more types of insurance." Their listed duties begin with these: "Contact potential clients to expand their own customer base", "Interview prospective clients to get information about their financial situation and discuss existing coverage" and "Explain the features of various insurance policies". BLS adds that agents review clients' current policies and suggest changes, process new policies and renewals, help clients with claims and keep records. Some agents focus on one product line, such as property and casualty, life, or health insurance, while others offer several. Captive agents work for one insurance company, and independent agents place business with several companies.
BLS says "A high school diploma is typically required for insurance sales agents," though some employers prefer a bachelor's degree, often in business. It says "Insurance sales agents must have a license in the states where they work," and that "Separate licenses are required for agents to sell life and health insurance and property and casualty insurance." Agents "learn many of their duties on the job, such as by shadowing an experienced agent." So the resume should show outreach you did, explanations clients understood, tidy records, and exactly where you stand on the license.
Sample resume
Sample resume (fictional)
B.A. Communication Studies, Business minor, Pellham Ridge University · May 2026
Coursework: Principles of Risk and Insurance, Persuasion, Personal Finance, Business Communication
State life and health insurance license: prelicensing course completed October 2026, exam scheduled February 2027
Agency Intern, Fernhurst Insurance Group (independent agency: home, auto and life) · Des Moines, IA · May to August 2025
- Shadowed two licensed agents on about 40 client meetings and phone reviews, and took notes for each file
- Called about 25 existing clients a day whose auto or home policies were up for renewal, confirmed contact details and booked review calls for the agents
- Gathered driver, vehicle and home details for 60 quote requests and entered them in Applied Epic for a licensed agent to finish
- Updated client files the same day with every call outcome and the follow-up date
- Wrote a one-page guide to common policy terms in plain words, which the office manager added to the new-client folder
Peer Financial Wellness Educator, Pellham Ridge University Student Success Center · 2024 to 2026
- Led one-hour workshops on budgeting and renters insurance basics for groups of 10 to 25 students
- Met one-on-one with about 40 students to walk through a budgeting worksheet and answer follow-up questions by email
Front Desk Associate (part-time), Heron Lake Fitness · 2022 to 2024
- Answered membership questions at the desk and on the phone, and signed up new members on weekend shifts
Systems: Applied Epic (internship), HubSpot, Excel, Outlook and Teams
Abilities: outbound calls, needs interviews, explaining coverage in plain words, client file notes, renewal follow-up
Languages: Somali (conversational)
Education and the license line come first because BLS says agents must have a license in the states where they work, so an agency looks for that line before anything else. The agency internship gets the most bullets. The workshop job comes next because it shows the skill the job runs on: explaining a financial topic to people who are new to it.
What to put in each section
License status: one honest line
Write exactly where you are: course in progress, course completed, exam scheduled with the month, or passed with the month. Name the license the way your state does, for example life and health or property and casualty, since BLS notes these are separate licenses. Write "exam scheduled, February 2027" only once you have booked a date.
Experience: outreach, explaining, records
Agency managers want to see three things: you reached out to people steadily, you explained coverage so clients understood it, and you kept every file complete. Count what you can honestly count: calls a day, meetings shadowed, quote requests gathered, workshops led. If you were not licensed, say that a licensed agent finished the quote.
Weak bullets, rewritten
Other jobs and education
Front desk, retail, call center and campus jobs all involve talking to people you do not know and following up. Give each one a bullet that shows it. Business, finance and communication degrees all fit, and BLS notes some employers prefer a bachelor's degree, often in business, so list courses such as risk and insurance or personal finance.
Skills to list
Agency postings often name an agency management system, a CRM, phone and email outreach, and the line of insurance the license covers. Use the posting's words for anything you have really done. The University of Maryland career center also suggests mirroring the job description's keywords. Mark a system you used only during an internship or a class.
Tools
- Agency management systems such as Applied Epic, AMS360 or HawkSoft
- CRM: Salesforce or HubSpot
- Comparative rating tools, if you used one under supervision
- Excel or Google Sheets for call and renewal lists
- Outlook, Teams and a phone or dialer system
Abilities
- Starting conversations with people who did not ask to hear from you
- Asking about a client's situation before suggesting anything
- Explaining policy terms in plain words
- Keeping client records complete and private
- Following up on renewals and missed calls
Common mistakes
- Implying you sold without a license. BLS says agents must have a license in the states where they work. If you were not licensed, say a licensed agent finished the quote.
- Vague license plans. "Pursuing licensure" tells a manager nothing. Give the line of insurance and a status with a month, or avoid the line entirely.
- Confidence with no evidence. BLS lists self-confidence and initiative among the important qualities, but "self-starter" proves neither. Steady outreach and a job you kept through a lot of "no" answers do.
- Client details on the page. Never name a client or describe a household someone could recognize. Say "renters" or "small business owners" instead.
FAQ
How is this different from a sales development representative resume?
Both roles start conversations with strangers. An SDR resume centers on booking meetings for someone else to close. An insurance agent resume adds a state license, needs interviews and explaining policies. If you want both kinds of roles, see the sales development representative example and keep a version of each.
Should I get licensed before I apply?
Read the posting. Some ask for a license on day one, and others hire graduates who are still preparing. Either way, put your exam date on the resume once you have one, and say which line of insurance it covers.
How long should it be?
One page. An internship, a campus job, a license line and skills fit with room to spare. See How to write a new grad resume for the general layout.
Check your resume free
Upload or paste your resume and see what to fix, in under a minute. Add a job post to see what's missing for that job. No sign-up.
Check my resumeMore resume examples
- Sales development representative resume exampleA first SDR job, built from a sales internship, campus fundraising calls and a sales competition.
- Retail sales associate resume exampleA part-time store job with weekend shifts, register work and restocking, written as clear bullets instead of a list of duties.
- Customer service representative resume exampleA part-time call center job at a utility plus seasonal chat and email support, written around calls handled, notes logged and clean handoffs.
See all resume examples.